Subscription & membership
Q.
I'd like to purchase PCANY.
Q.
How can I obtain PCANY membership?
Q.
I seeing an error message saying 'You have a wrong ID and secret code'.
Q.
How can I change personal information that is already registered?
General usage of PCANY
Q.
How do I use PCANY ?
Q.
If I want to have remote access to other computers that are shared through PCANY, do I have to install the PCANY program again each time I want access to the shared computers?
Q.
Are there anything else I need to install, like USB port installation?
Q.
If I have remote access to my own computer, what functions are available?
Q.
Can I gain remote access my own computer if my computer is turned off?
Q.
Is it compatible with another OS?
Q.
Is it possible to have multiple access by several users who share an ID?
Q.
Can then screen be split when scrolled up.?
Q.
If I set monitor resolution at "ordinary" or "low-level," why does the creen look partially split?
Q.
I cannot remotely control my computer when I log on from another user after logging off from P or 2000.
Q.
The keys Ctrl+Alt+Del are not implemented on the keyboard.
Q.
I've forgotten the authentification key of my host computer.
Q.
The speed is so slow. Is there a way to speed it up?
Q.
I want copy or transfer files.
Q.
I pressed the 'file transmission menu' but nothing appears.
Q.
After installing or upgrading MSN 6.2, I pressed the server access button on the PCANY homepage, but Internet Explorer expired.
How to implement the PCANY host program.
Q.
I get an error message saying "Connected to PCAny.exe file damaged export DDRAW.DLL' and the program will not implement. What can I do?
Q.
A message tells me the number of servers in use has surpassed its limit. What can I do?
Q.
It is not automatically logged in.
Q.
I see a message saying access to the central server is denied while I am implementing the server.
Remote-access of PCANY to the home computer
Q.
I cannot see my computer name.
Q.
I clicked on the computer name but there is no response.
Q.
There opened a new window after click to the computer name, but there is no response.
Q.
I see a message saying access to central server is denied while I try to remote access the host computer.
Q.
There is no response while I confirm firewall.
Q.
There is no response after the view-accessing window is gone.
Q.
I see a message saying 'proxy authentification is necessary. Enter ID and code'. What should I enter?
Q.
I see an error message saying 'You implemented a viewer from the PCANY-on computer. Please access from other computer'.
Q.
I accessed from viewer but I can see only black screen.
Other functions?
Q.
Sound transmission function is not implemented.?
Q.
Black screen does not work.
Remote-access of PCANY to the home computer
Q.
Does PCANY support computers only with static IP address?
Q.
Why do users keep their host computers turned on all the time when they are using KOINO PCANY?
Q.
What is NACS??
Q.
Why is it faster than other remote-controlled solution?
Q.
The movement of mouse cursor is seamless, as it moves smoothly and in the same way with client?. How is it possible?
About technology?
Q.
Does PCANY support computers only with static IP address?
Q.
Why do users keep their host computers turned on all the time when they are using KOINO PCANY?
Q.
What is NACS??
Q.
Why is it faster than other remote-controlled solution?
Q.
The movement of mouse cursor is seamless, as it moves smoothly and in the same way with client?. How is it possible?
About security?
Q.
Compared with other solutions, which advantages does PCANY have?
Q.
How can the PCANY-using computers be protected from hackers or other intruders?
Q.
Compared with other solutions, which advantages does PCANY have?
Other functions? 