Division : Remote-access of PCANY to the home computer .
I cannot see my computer name.
A_1. Did you have the proper log-in from the webpage?
If you enter the ID and password correctly, the spaces for entering them will disappear, and a list of servers that can be remotely connected will appear instead. In case of shared computers, the names of these companies will appear. If not, a message will appear saying 'There is no server currently open'
  A_2. Was PCANY properly implemented for to-be-shared computers?
If not, you will see a message saying 'there is no server currently open' after you log in from the webpage. To use PCANY screen control, you must have the to-be-shared program properly installed with PCANY before you can implement it. If you want to confirm whether PCANY is being implemented or not, see if there is a PCANY icon on the work indication line, or see whether remote.exe is being executed at the Windows work manager (press Ctrl-Alt-Del buttons simultaneously on Windows 98, ME and XP. Or press Ctrl-Alt-Del buttons simultaneously for Windows 2000. Then click on the 'Work Manager'.)
  A_3. Are the shared computers connected to the network?
You can use PCANY if the computers are connected to the network. To see if it is properly connected to the internet, open the web browser and confirm its connection with http://www.pcany.net/
 
A_4. Must the shared computers be turned on?
To-be-shared computers must be turned on if you are to use PCANY for remote internet access to those computers. Confirm that their power is turned on.
  A_5. Where the shared computers set on the power-saving mode?
If computers are set on the power-saving mode, the names of these computers will not show up on the access server list. Also, if computers have been released from the power-saving mode, it takes several minutes for PCANY to show the new access server list.