Division : Remote-access of PCANY to the home computer
There is no response after the view-accessing window is gone.
A_1. Didn't the remote-controlled screen appear really?
The remote-controlled screen could sometimes be hiding behind other windows without coming into focus. So we'd like you see to it whether there is PCANY viewer screen into the work indicator line.
  A_2. Are the shared computers connected with stable network environment?
Unstable network environment can cause frequent disconnection with the network and thus cause errors while access attempt is made. Access could be unstable for computers that are shared through WLAN. If you use modem, we'd like you to switch to ADSL or higher network environment.